‘Choosing a web host company‘ one of the most crucial decisions that you have to make before launching a website. If you can make the right decision at this point, half of your online business success already.
There are several factors that you have to consider before choosing the best website hosting service provider. In this article, I will show you 10 Important factors that help you to select the best web hosting company for your online business.
Let’s go one by one…
10 Factors to consider before choosing a web host company
1. Understand your Website/ Business
The first and most essential factor that you have to figure out before selecting a web hosting company. You should understand…
- What kind of website are you going to start?
- Is it a personal blog or eCommerce website?
- Are you going to start a website as a hobby or business?
- Are you going to sell something inside your website?
- How much traffic do you expect?
- What is your website building platform (WordPress, Blogger, Wix, Tumblr)?
- Do you have any idea about expanding your website in the future?
These are the few things that you should clarify first because all other factors of choosing the most reliable web hosting provider depend on the above questions. Therefore, you should have a basic idea about your website and future expansions.
2. History of Web Hosting Company
There are hundreds of web hosting companies in the industry. Therefore, you have to be careful when choosing the best one.
In my experience, 90% of them are scammers. That means they are not doing what they are saying. Most of them don’t have any reputation. However, they grasp innocent customers by using some fraud marketing strategies. That’s why it is important to seek their history.
- Who are the founders of the company?
- How long they have been in the web hosting business and recent changes in the company?
- How many customer bases do they have?
If they have been a long time in the web hosting business, that shows the ability to provide a quality and reliable service to their customers. If the hosting company can satisfy its customers, customers never leave them and stay in business.
You can trust the web hosting company to some level if they have been in a long time on the web hosting business.
3. Customer Reviews/ Satisfaction
Do a Google Blog search for web hosting reviews to filter the best web hosting company. There are also fake reviews on the internet, but you should be intelligent to identify honest reviews.
Join the forum such as Quora, Yahoo answers and asked their experiences about related hosting companies. Most of the time you can get honest reviews from them.
And also, don’t forget to get the advantage of social media. Check out the facebook, youtube, Instagram, LinkedIn to find relevant facts which help to make the best decision.
As much as you do research, it will increase the chance of finding the best web hosting service provider.
Price is a crucial factor most people look at first before choosing a web host company. If you are a total newbie to the hosting, there is a high chance to go with free or cheap web hosting providers. Because the only thing you know is to compare the price.
Free web hosting is fine if you have a hobby website but, if you are running a business online and wish to expand with visitors and search engines, free web hosting won’t do the job.
My personal opinion is to compare all web hosting pricing plans with their features and go for affordable web hosting. The main focus should be your website requirements. Cheap web hosting will never help you to achieve your online business goal.
And also, don’t forget to check the extra charges. Most web hosting companies have hidden costs that customers only know once they add them to the bill. Therefore, be patient to clarify all the billing and cost details before joining with them.
5. Platform and Hardware
At this point, you need some sort of technical knowledge. But don’t worry, we will guide you to make the best decision.
There are two types of main platforms, Unix/ Linux and Windows. You have to determine which platform your web server should run. The choice depends on the technologies used to build your website. It’s good to use a Windows platform if your website uses Microsoft technologies such as ASP.NET, VB. And you can use a Linux platform if your website uses open-source technologies such as PHP, Python.
Once you select a suitable platform, then you have to determine hardware aspects such as the number of cores in the machine, disk spaces, server architecture, etc.
Hardware features highly affect the performance of your website. And also, it helps to rank your website on Google. Therefore, always try to go for the best hardware platform without thinking much about price.
6. Features and Add-ons
The following are the most common feature list that you should look before choosing a web hosting company. Most of the web hosting companies provide these basic features. If any web hosting service provider doesn’t support these basic features, you can directly remove them from the list of your selection.
- Unlimited hosting (Bandwidth + Storage)
- Secure site certification
- Money-back guarantee
- Email accounts
- At least 1 Free domain
- At least 99% uptime
- Malware and spam protection
Once you filter your hosting company list with the above features, you will have a list of main options. Now you have to look at what each hosting company differs from others.
- What extra features do they offer?
- Does the web host own its data center?
- Do they support for regular data backups?
- Do they have extra charges for additional support?
These additional comparisons help you to select the most suitable web hosting company for your website.
7. Customer Support
Let’s assume your website goes down while lots of visitors use it. Can you solve the problem by making a simple phone call to your web hosting company?
It may be midnight or maybe a holiday, and it’s urgent to resolve the problem. Can your web hosting company help you immediately?
Most of web hosting service providers guarantee that they provide 24/7/365 toll-free phone, live chat, and email support. But most of the time, they are unable to do that.
Therefore, test their customer service. Pick up the phone and call customer support several times. Drop an email to customer support and see how fast they respond to you.
Make sure that your web hosting company can troubleshoot your problems and have a high priority for customer support.
8. Control Panel/ User Interface
Not all people are tech guys. Therefore, the control panel should be userfriendly enough to guide any kind of people to do basic technical things such as WordPress installation, setting up FTP (File Transfer Protocol) accounts, and emails.
It’s necessary to do research and check the statistics of the programs and websites. Ensure that they use the best software tools for that. And also check whether they use cPanel or Plesk to make updates and modifications of your site.
Make sure that their control panel will help to do some basic things without getting support from customer service.
You are not going to launch a website for one or two months. Therefore, your web hosting company must fit your website’s scalability.
With time, your traffic will increase, your requirements will change, the space that you need will increase. So you need to check the ability to upgrade your plans and extra effort and cost that you have to spend for that upgrade.
And also check the ability to migrate your website into another web hosting service provider. Because if you mistakenly choose the wrong web hosting company, there should be a way to remove your site from them immediately.
Website security is very crucial because some times your whole business depends on your website. Therefore you have to secure your website.
Once your website got high traffic and grow on the internet, scammers will notice that and try to attack your site. They send spam emails, viruses and malware to your site.
Therefore, your web hosting company should have the ability to protect your website from any kind of troubles. Unfortunately, if you face any attack there should be some backup keeping models.
These days most of the business runs online. Therefore they need a web hosting company to launch their websites.
In this article, we explain the most important factors you should consider when choosing a web host company.
If you can make attention to these factors, you will never go with a bad hosting company.